Privacy Policy

We may collect personal information that you provide directly to us, including:

• First name and surname
• Business email address
• Telephone number
• Company or organisation name
• Job title
• Country or location
• Information contained in messages or enquiries you send us
• Information you provide when requesting a discovery call, consultation or other service
• Your business interests, requirements or areas of interest
• Communications between you and Brand Voy

We may also receive information when you submit your details through third-party platforms, including LinkedIn Lead Gen Forms.

When you visit our website, we may also collect limited technical information such as your IP address, browser type, device information, pages visited, referring pages and website interaction data through cookies or similar technologies, where permitted by applicable law.

We may use your personal information to:

• Respond to enquiries and requests
• Arrange discovery calls, consultations or meetings
• Provide information about Brand Voy and our services
• Understand your organisation's marketing, growth and commercial requirements
• Prepare proposals or discuss potential engagements
• Follow up with prospective customers and business partners
• Manage existing client and business relationships
• Deliver and improve our services
• Improve our website, marketing and customer experience
• Measure the effectiveness of our advertising and marketing campaigns
• Send relevant business and marketing communications where permitted
• Maintain the security and integrity of our systems
• Comply with applicable legal, regulatory and compliance requirements

If you submit information through a LinkedIn Lead Gen Form or another Brand Voy marketing form, we may use the information you provide to contact you about Brand Voy, respond to your enquiry and discuss relevant services or business opportunities.

Depending on your location and the nature of our interaction, we may process your personal information on one or more of the following bases:

Consent — where you have given us permission to process your information for a particular purpose, including certain marketing communications.

Taking steps at your request — where you ask us to contact you, provide information, arrange a discovery call, prepare a proposal or discuss our services.

Contractual necessity — where processing is required to provide services to you or your organisation.

Legitimate business interests — where permitted by law, including responding to business enquiries, managing B2B relationships, improving our services and conducting appropriate business-to-business marketing.

Legal obligations — where processing is necessary to comply with applicable laws or regulatory requirements.

Where we rely on consent, you may withdraw your consent at any time.

Where you have requested information, provided consent, or where otherwise permitted by applicable law, we may contact you about Brand Voy services, insights, events, consultations or other information that may be relevant to your professional interests.

You can opt out of marketing communications at any time by:

• Using the unsubscribe option in an applicable email; or
• Contacting us at [email protected]

Opting out of marketing communications will not prevent us from contacting you where necessary in relation to an existing business relationship, a service you have requested or another non-marketing matter.

We may share personal information with trusted third parties where reasonably necessary to operate our business, including providers of:

• Customer relationship management systems
• Email and business communication services
• Website hosting and infrastructure
• Analytics services
• Advertising and marketing platforms
• Appointment scheduling services
• Cloud software and collaboration tools
• Professional, legal, accounting and compliance services

We may also disclose information where required by law, regulation, legal process or a competent authority.

Where service providers process personal information on our behalf, we expect them to protect that information and use it only for appropriate business purposes.

We do not sell personal information.

If you interact with a Brand Voy advertisement or submit a Lead Gen Form through LinkedIn or another third-party platform, that platform may separately process your personal information in accordance with its own privacy policy.

Information that you choose to submit to Brand Voy through such a form may be provided to us and processed in accordance with this Privacy Policy.

LinkedIn notes that information submitted through Lead Gen Forms is provided to the advertiser with the user's permission. LinkedIn

Brand Voy works with clients, partners and service providers internationally.

As a result, personal information may be processed in countries outside the country in which it was originally collected.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Managing prospective and existing client relationships
• Delivering services
• Maintaining business and accounting records
• Meeting legal, regulatory or contractual requirements

We periodically review the personal information we hold and delete or anonymise it when it is no longer reasonably required.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, destruction or misuse.

Access to personal information is limited to personnel and service providers who require access for legitimate business purposes.

Depending on where you are located and the laws that apply, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information
• Opt out of direct marketing communications
• Lodge a complaint with an applicable data protection authority

These rights may be subject to legal limitations or exceptions.

To exercise a privacy right, contact us at [email protected].

We may need to verify your identity before processing certain requests.

Our website may use cookies or similar technologies to operate the site, understand how visitors use it, improve performance and measure marketing activity.

Where required by applicable law, we will request consent before placing non-essential cookies.

You can also control cookies using your browser settings.

Brand Voy's services are intended for businesses and business professionals and are not directed at children.

We do not knowingly use our business lead-generation activities to collect personal information from children.

We may update this Privacy Policy periodically to reflect changes in our services, business practices or applicable legal requirements.

When we make changes, we will update the Last updated date at the top of this page.

If you have any questions about this Privacy Policy, how we use personal information, or wish to exercise a privacy right, please contact: